Privacy Policy
Effective Date: March 28, 2026
1. Introduction
Zekho is an accounting and compliance firm providing professional services and digital solutions to small businesses. We are committed to protecting the privacy, confidentiality, and security of your business and personal information collected through our website and services in accordance with applicable laws.
This Privacy Policy describes how Zekho collects, uses, stores, discloses, and safeguards your information in compliance with applicable data protection laws, including the Information Technology Act in India and other relevant privacy legislation.
By using Zekho’s services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
2. What Information We Collect
Zekho collects and processes business and personal information only to the extent necessary to deliver our accounting, GST filing, and compliance services.
User-provided business details, which may include business name, GST number, financial records, bank statements, and transaction data provided for accounting purposes.
Contact information, such as your name, email address, phone number, and office address, used for communication and service delivery.
Technical information, including interaction logs, feature usage patterns, and performance metrics collected to improve our digital platform and user experience.
We only collect information that is reasonably necessary for the stated purposes and handled in accordance with professional accounting standards and applicable law.
3. How We Use the Data
Zekho does not sell your personal or business information. We use such information only for legitimate and lawful purposes related to the delivery of our services.
Permitted uses include:
Providing and maintaining our accounting and compliance services, including bookkeeping, GST filing, and tax support.
Communicating with you about your account, service updates, and compliance deadlines.
Improving our services and developing new features to better support your business needs.
Meeting legal, regulatory, and professional obligations, including responding to government notices or audits where required.
Prohibited uses include:
Selling or commercially exploiting your information for third-party marketing purposes.
Unauthorized disclosure of your financial data to any third party without your explicit consent or legal requirement.
Using your data for any purpose that contradicts the confidentiality agreements in place.
4. Data Security and Protection Measures
Zekho implements administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, or loss.
Security measures include:
Encryption of sensitive financial data in transit and at rest.
Secure storage and controlled access to all physical and digital records.
Regular monitoring of our systems for potential vulnerabilities and attacks.
Staff training on data privacy and confidentiality procedures.
Strict access controls based on the principle of least privilege.
5. Data Access and Sharing
Access to your information is limited and controlled to ensure it is only used for the purposes for which it was provided.
Parties who may access your data include:
Authorized Zekho personnel, including accountants and supervisors, who require access to perform their professional duties.
Service providers who assist us in operating our platform and delivering services, subject to strict confidentiality obligations.
Government authorities or regulators where required by law, such as during a tax audit or in response to a valid legal notice.
Zekho does not permit unauthorized third parties to access your business or financial information.
6. Compliance and Governance
Zekho is committed to complying with the professional ethics and legal requirements of the accounting industry.
Compliance measures include:
Purpose limitation: ensuring your information is only used for the specified accounting and compliance tasks.
Data minimization: only collecting the information necessary to fulfill our professional mandate.
Regular reviews of our data handling practices to ensure ongoing compliance with evolving regulations.
7. Your Rights
Zekho respects your rights regarding your information, subject to legal and professional requirements.
These rights include:
The right to access and review the records we maintain for your business.
The right to request correction of any inaccurate or incomplete information.
The right to request the return or deletion of your records upon termination of our services, subject to legal retention requirements.
8. Changes to This Privacy Policy
Zekho may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Continued use of Zekho’s services following the update constitutes acceptance of the revised policy.